Owner Frequently Asked Questions

Listing your caravan with confidence

This page is for caravan owners who want to advertise their static caravan on Caravans2Let. If you’re looking to book a holiday instead, please see our Guest FAQ.

Getting Started & Creating Your Listing

How do I list my caravan on Caravans2Let?

Click “Add your caravan” on the site and create an owner account. Once you’re logged in, you’ll be guided through adding your first listing: caravan details, description, photos, park/location, facilities, pricing and availability. You can preview the listing and publish it when you’re ready. Our team then completes Owner Verification so guests can book with confidence.

What information should I include in my listing?

The more detail you give, the more confident guests will feel. We recommend including:

  • A clear title – e.g. “3-bed Luxury Caravan with Decking at ABC Holiday Park”.
  • A thorough description – layout, number of beds, facilities, who it’s ideal for.
  • Lots of good photos – inside, outside, decking, view, nearby amenities.
  • What’s included – linen, towels, Wi-Fi, passes, parking, etc.
  • Any house rules – pets, smoking, same-sex groups, quiet hours, age limits.

Can I edit my listing after it has gone live?

Yes. You can log in any time to update descriptions, change prices, add new photos or tweak availability. Changes take effect immediately, so you can keep everything accurate and up to date through the season.

Can I list more than one caravan?

Absolutely. You can add multiple caravans under the same owner account. Each caravan has its own listing, calendar and pricing, and we offer reduced annual fees for additional listings so it’s cost-effective for multi-van owners.

What is Owner Verification and why do you require it?

Owner Verification is our process for confirming you genuinely own (or have authority to let) the caravan you’re advertising. You’ll be asked for proof of ownership or similar documentation. Once approved, your listing displays an “Owner Verified” badge, which reassures guests and helps protect everyone from fake or fraudulent listings.

Pricing, Payments & Fees

How much does it cost to advertise my caravan?

We use a straightforward annual listing fee. Right now it’s £49.99 per year for your first caravan and £29.99 per year for each additional caravan. There is no commission on individual bookings, so the rental income from each stay is yours.

Does Caravans2Let take a percentage of each booking?

No. Unlike some platforms, we don’t charge a commission on each booking. Once you’ve paid your annual listing fee, we don’t take a cut of what guests pay you (other than any separate payment processing fees if you’re using card payments).

How should I set my rental prices?

Many owners start by looking at similar caravans on the same park or in the same area and then set:

  • An off-peak nightly or weekly rate for quieter times of year.
  • Higher peak season rates for school holidays, bank holidays and special events.
  • A sensible minimum stay – e.g. 2–3 nights off-peak, 7 nights in high summer.

You can then adjust over time as you see what demand is like and which dates book fastest.

Can I offer discounts or last-minute deals?

Yes. You can run long-stay discounts, early-bird offers or last-minute deals to fill gaps in your calendar. Our pricing tools are designed to support this so you can tweak your strategy without rewriting your whole listing.

How do I get paid by guests?

When you accept a booking, you and the guest agree how payment will be made. Many owners take a deposit with the balance due before arrival. Our integrated payment options are expanding so that more bookings can be processed securely through the site and paid out directly to you. Whatever method you choose, we recommend you always use traceable payments and confirm funds before guests arrive.

What happens if a guest cancels?

You control your own cancellation policy. If a guest cancels, any refund will follow the rules you’ve set on your listing (for example, full refund up to a certain date, partial refund closer to the stay, or no refund for very last-minute cancellations). Where payments have been processed through the platform, we can help handle any agreed refunds.

What if I need to cancel a booking as the owner?

Owner cancellations should be very rare and only for serious reasons (such as damage, safety issues or emergency repairs). If you must cancel, contact the guest immediately and cancel the booking so they receive a full refund of any money paid. Repeated owner cancellations can affect how your listing appears and how guests perceive your reliability, so keep your calendar accurate and avoid cancellations wherever possible.

Availability, Guests & Day-to-Day Management

How do I stop double bookings?

The key is to keep your Caravans2Let availability calendar up to date. Whenever you take a booking off-platform, or you’re using the caravan yourself, log in and block those dates. As calendar sync options (like iCal) roll out, you’ll be able to link Caravans2Let with other platforms so your dates stay aligned automatically.

Can I take a security deposit?

Yes, and we recommend it. A refundable security deposit (often a fixed amount per booking) gives you a buffer against damage or extra cleaning. Make sure your deposit amount and rules are clearly explained in your listing and booking confirmations, and return it promptly after each stay where there are no issues.

What should I do if a guest damages my caravan?

After each stay, check your caravan as soon as possible. If there’s damage beyond normal wear and tear, take clear photos and contact the guest to discuss it. You can use the security deposit to cover reasonable costs. For major damage, you may also need to make an insurance claim.

Can I set house rules (pets, smoking, groups, etc.)?

Yes. You decide whether to allow pets, smoking, same-sex groups, large groups, etc. Make your rules clear on your listing and in your booking terms so guests know what’s expected before they book. Clear rules help avoid misunderstandings later.

How do I handle check-in and check-out?

You can choose the check-in and check-out times that work for you, and whether you meet guests in person, use a key safe, collect keys from park reception, etc. Whatever system you use, make sure guests receive clear instructions ahead of arrival and know who to contact if they’re delayed.

Safety, Legal & Insurance

Do I need special insurance to rent out my caravan?

Yes, you should have suitable holiday let insurance. This normally includes public liability cover (if a guest is injured) and buildings/contents cover while the caravan is being used as a holiday let. Many parks require proof of insurance for sub-letting. Speak to your insurer or a specialist static caravan insurance provider and make sure they know you’re renting to paying guests.

What safety checks and certificates do I need?

For caravans with gas, an annual Gas Safety Certificate from a Gas Safe engineer is essential. We also recommend regular electrical inspections (EICR) and PAT testing on portable appliances. Make sure you have working smoke alarms and a carbon monoxide alarm, and consider a fire extinguisher or fire blanket in the kitchen. Your park and insurer may have specific requirements you must follow.

Why should I use Caravans2Let instead of other platforms?

Caravans2Let is focused purely on UK static caravan holidays, so you’re not buried beneath hotels and unrelated accommodation. You benefit from:

  • No commission on bookings – just a simple annual listing fee.
  • A platform designed around caravan-specific filters and features.
  • Owner Verification to help reassure guests and reduce fraud.
  • Friendly support and a roadmap shaped by real owners’ feedback.

In short, we’re building a dedicated caravan community that works for both owners and guests.